Terms and Conditions
Last Updated: October 2025
Welcome to Reach Concept Business Solutions (“Reach Concept”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://reachconcept.com and all services provided by us, including Odoo implementation, customization, hosting, training, and support.
By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Our Services
We provide digital services such as Odoo implementation, customization, integration, hosting, and support.
All services are delivered online or remotely — no physical products are shipped.
2. Quotes and Payments
- Quotes are valid for 30 days.
- Payment terms are defined in each signed proposal or invoice.
- Late payments may delay project delivery.
- Prices do not include taxes unless stated.
3. Project Delivery
Delivery timelines depend on the project scope and client cooperation.
We are not responsible for delays caused by missing information, approvals, or third-party issues.
4. Intellectual Property
We keep ownership of all code and materials until full payment is made.
After payment, ownership or usage rights are transferred as agreed.
5. Confidentiality
We keep all client data and information private and secure.
We never share client information without permission, unless required by law.
6. Liability
We aim to deliver high-quality work but can’t guarantee that systems will always be error-free.
Our total liability is limited to the amount paid for the service.
7. Termination
Either party can end the agreement with written notice if the other fails to meet their obligations.
All pending payments must be made before termination.
8. Governing Law
These terms follow the laws of Virginia, USA.
Any legal disputes will take place in Fairfax County, Virginia.