Skip to Content

Return and Refund Policy

Last Updated: October 2025

At Reach Concept Business Solutions, we provide digital services such as Odoo implementation, customization, and support. Since our work involves time, expertise, and digital deliverables, we do not offer refunds once a service has been delivered or work has started.

1. No Returns

We don’t sell physical products, so there are no returns or exchanges.


2. Refund Eligibility

Refunds may be considered only if:

  • The project has not yet started, and
  • You request a cancellation within 7 days of payment.

Once project work or system setup begins, payments become non-refundable.

3. Service Issues

If you experience a problem with our service, please contact us immediately.

We will review the issue and do our best to resolve it promptly through rework, technical support, or adjustments.