Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a demo, or subscribe to our services, we may collect your:

• Name

• Email address

• Phone number

• Company name

• Job title

b. Technical Information

When you browse our website, we automatically collect information such as:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

c. Service Information

If you are an existing customer, we may collect information related to your Odoo usage, configurations, and support requests to provide better services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to inquiries and provide customer support

• To deliver Odoo implementation and integration services

• To improve our website and service offerings

• To send updates, marketing communications, and company news (only if you have opted in)

• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information only:

• With our trusted partners such as Odoo S.A. for licensing and project coordination

• With third-party service providers (e.g., hosting, payment, or analytics providers) that assist us in running our business

• When required by law, regulation, or legal process

All third-party providers we work with are required to handle your data securely and only for the agreed purposes.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.

Our servers are hosted on secure platforms such as AWS and Odoo.sh, with regular backups and encryption measures in place.

5. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion of your data

• Withdraw your consent for marketing communications

• Request data portability

To exercise these rights, please contact us at privacy@reachconcept.com.

6. Cookies and Tracking

Our website uses cookies to:

• Improve your browsing experience

• Analyze traffic and performance

• Personalize content

You can disable cookies through your browser settings, but this may affect certain site functionalities.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.